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Everything you need to know about the free trial

Bark Marketplace offers a free 7-day trial for professionals in eligible categories. Here's everything you need to know before getting started. 

Is there a free trial? 

Yes — a free 7-day trial is available for eligible Bark Marketplace categories. The trial gives you full access to your subscription so you can start receiving enquiries straight away. 

To find out if a trial is available for your category, go to your Plan & pricing page when signing up. If a trial is available, you'll see the option before entering your payment details. 

Please note — a payment method is required to start your trial. You won't be charged until your trial ends. Screenshot 2026-07-17 at 12.21.48 PM.png

Who qualifies? 

Eligibility is determined by your service category and whether you are a first-time Marketplace subscriber. The free trial is only available once per account if you've previously subscribed to Bark Marketplace, you won't be eligible for another trial. 

If the trial option isn't shown on your Plan & pricing page, it may not be available for your category at this time. 

What happens when my trial ends? 

When your free trial ends, your subscription automatically continues, and your payment method will be charged for your first month. Your profile stays live, and you'll continue receiving enquiries without any interruption. 

You'll receive an email reminder before your trial ends so you know what to expect. 

How do I cancel before the trial ends? 

You can cancel at any time before your trial ends on your Plan & pricing page — you won't be charged if you cancel before the trial period ends. 

1. Click your profile name in the top right corner 

2. Select Plan & pricing 

3. Click Cancel subscription 

4. Follow the steps to confirm your cancellation 

Your profile will remain active until the end of your trial period. 

Why can't I activate my free trial? 

If you're unable to activate your trial, here are the most common reasons: 

• Your service category is not currently eligible for a free trial 

• You've previously subscribed to Bark Marketplace — the trial is only available once per account • A valid payment method hasn't been added — a card is required to start the trial • Your account may have an existing or lapsed subscription

If none of the above apply, please contact us and we'll look into it for you. 

Updated

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