Bark makes it easy to connect with Professionals over the phone. When you make or receive a call through Bark Marketplace, your call is handled securely through the Bark platform so you can discuss your job with confidence.
Are calls recorded?
Yes, calls made through Bark are recorded so that an AI-generated summary can be created automatically after the call ends. The summary is shared in your Bark inbox conversation thread so you and the Professional can both refer back to what was discussed.
Please note that by making or receiving a call through Bark, you are consenting to the call being recorded for the purpose of generating an AI summary. For more information on how Bark handles your data, please see our Privacy Policy
Why are calls recorded?
Calls are recorded solely to generate the AI summary. This means you don't need to take notes; the key points from your conversation are saved in your Bark inbox for easy reference. Bark uses the recording only to produce the summary and handles your data in accordance with our Privacy Policy.
What's included in the AI summary?
The summary typically captures:
- The key details you discussed about the job or service
- Any requirements or preferences you mentioned
- Suggested next steps
Where can I find my call summary?
Your call summary appears automatically in the conversation thread in your Bark inbox after the call ends usually within a few minutes. Both you and the Professional can see it.
Is my personal phone number shared with the Professional?
No your personal phone number is never shared when you call through Bark. The call is connected through Bark's platform to keep your contact details private.
What if the Professional doesn't answer?
If the Professional doesn't answer, you'll see a missed call notification in your conversation thread. You can leave a message or follow up by sending a message directly in the chat.
Can I request deletion of my call transcript?
Yes, if you'd like to request deletion of a call transcript, please contact us at support.bark.com/hc/en-au/requests/new, and our team will take care of it for you.
Updated