Your subscription includes a monthly enquiry allocation, but the number you actually receive depends on your profile quality, enquiry settings, and client demand in your area. It's common to receive fewer enquiries in the early days, most professionals see a steady improvement as their profile builds up reviews and completeness.
Here's what to check if you're not receiving the enquiries you'd expect.
Your profile may need completing
Clients are more likely to contact professionals with complete, well-presented profiles, and a complete profile ranks higher in search results. Make sure you have:
- A clear, professional profile photo
- A detailed business description that explains what you offer
- Services and pricing filled in accurately
- At least a few reviews, imported from Google or requested from past clients
- Photos or videos of your work
- Your Bark Verified badge completed
How can I update and improve my profile?
Your enquiry settings may not match what clients are searching for
If your service categories or location settings don't match what clients are looking for, you won't appear in their search results. Check that:
- Your service categories accurately reflect what you offer; avoid selecting categories you can't service
- Your service area isn't too narrow, a small radius significantly reduces the number of clients who can find you
How do I manage my enquiry settings?
Your plan tier affects your visibility
Your subscription tier affects your placement in search results. Higher plan tiers receive a larger monthly enquiry allocation and better visibility. If you're on the Starter plan, upgrading to Essential or Premium may increase the enquiries you receive.
View subscription plans and pricing
Client demand in your area
Enquiry volume also depends on how many clients in your area are searching for your service. Your Performance dashboard shows the size of your opportunity, including how many searches are happening in your category and location.
How do I understand the size of my opportunity?
Still not getting enquiries after checking everything?
If your profile is complete, your settings are correct, and you've been subscribed for more than a few weeks with no enquiries, please contact us, and we'll review your account.
| Please note , subscriptions are non-refundable for low enquiry activity. For full details, see our refund policy |
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