Don't worry, there are a few simple things to try that usually resolve login issues straight away.
Check the basics first
Before anything else, it's worth running through these quick checks:
- Make sure you're using the email address linked to your Bark account
- Check your spam or junk folder if you're not receiving login emails
- Try a different browser or device
- Clear your browser cache and cookies and try again
Reset your password
If you've forgotten your password or it isn't working, you can reset it in a few steps:
- Go to bark.com and click Log in
- Click Forgot password?
- Enter the email address linked to your account
- Check your inbox for a password reset link
- Click the link and follow the steps to set a new password
If you don't receive the email within a few minutes, check your spam or junk folder. The reset link expires after a short period. If it has expired, simply request a new one from the login page.
Magic login link not working?
If you requested a magic login link and it's not working, it's usually one of these reasons:
- The link has expired. Magic login links are valid for a limited time only
- The link has already been used; each link can only be used once
- You're opening the link in a different browser or device from the one where you requested it
To get a new magic login link, go to bark.com, click Log in, enter your email address, and request a new one.
No longer have access to your email address?
If you've lost access to the email address linked to your account, please contact us with your account details, and we'll do our best to help you get back in.
Is your inbox locked?
A locked inbox usually means your subscription is no longer active. Head over to this article for next steps: My inbox is locked what should I do?
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