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Lead Gen
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Professionals
Professionals
About the Bark Marketplace
What is Bark Marketplace and how does it work?
Which service categories or professions are live in Bark Marketplace?
Getting Started
How can I sign up to the Bark Marketplace?
How to migrate to Bark Marketplace
What happens to my old credits and subscriptions?
Using lead-gen and Bark Marketplace together
Subscriptions and Plans
How much does a subscription cost?
Everything you need to know about the free trial
How can I manage my subscription?
When will my subscription renew?
Can I reactivate my Marketplace subscription?
What happens after I cancel my subscription?
See all 8 articles
Profile & Reputation
Getting your coverage area right (and why it matters)
How to set up a strong profile
Let your work speak through reviews
Earn trust with a verified profile
How photos and videos can help you win more work
Enquiries
What is an enquiry?
What information comes with an enquiry?
How do I manage my enquiry settings?
How do I know how many enquiries I’ve received?
What happens when my quota runs out and I have no enquiries left?
Does my monthly quota roll over if unused?
See all 12 articles
Enquiries & Responses
Best practices for chatting with potential customers
Why quick replies matter
Keep customer calls safe and private
Inbox & Client Communication
What are verified buyer phone numbers?
How does the AI reply feature work?
How do call tracking and AI call summaries work?
Can I archive messages in my inbox?
How do I report an inappropriate message?
I'm not receiving notifications what should I do?
Payments & Billing
How to view your payment history and manage payment methods
Can I get a refund for my subscription?
Managing your invoices
Profile & Performance
How do I import Google reviews?
How can I improve my performance?
How can I update and improve my profile?
Why aren't my profile updates showing?
How do I add reviews to my profile?
How does the ranking system work?
See all 10 articles
Managing your subscription
Can I pause my subscription?
My inbox is locked — what should I do?
Returns and Refunds
What is the enquiry returns policy?
How do I request an enquiry return?
What are the eligible reasons for an enquiry return?
Why was my return request unsuccessful?
Bark Verified
What is Bark Verified and how does it work?
Growth & Best Practices
Set yourself up for the right enquiries
What top-performing pros do differently
Account Settings
Managing team access and account ownership
Updating your phone number
How do I change my email address?
I can't log into my account — what should I do?
How do I delete my Bark account?
Business Information
Why is my business information pending review?
Updating your business registration details
Team & Account Access
Managing team access and account ownership
Can I merge two Marketplace accounts?
Notifications & Preferences
How do I unsubscribe from receiving emails from Bark?
Marketplace Settings
How do I switch between lead-gen and Marketplace?
Is there a Bark Marketplace mobile app?
Customers & Appointments
Managing appointments with customers
Reporting & Content
Reporting and content removal
Customer Support
I need help, how can I contact customer support?
How can I contact my account manager?