Changes to registration details — such as a new business name, category, or verification document — are checked by our team before appearing publicly to confirm they match official records.
How long does profile moderation take?
Changes are typically reflected immediately once you save them. There's no separate multi-day review period for most profile edits.
Why was my profile rejected?
Profiles are usually rejected because:
- Information couldn't be verified
- Content breached our profile guidelines
- Required documents were missing or unclear
Why was my profile suspended?
Profiles can be suspended due to:
- Policy breaches
- Unresolved complaints
- Verification issues
You'll be notified by email with the reason.
How do I appeal a suspension? Contact us with your account details and any supporting information — appeals are reviewed by our trust and safety team.
What profile content isn't allowed?
Profiles can't include:
- Misleading claims
- Prohibited contact information
- Content that breaches our terms of service
Can I advertise discounts?
Discount and promotional mentions aren't actively moderated and won't be proactively removed, though we don't advise it.
- Allowed: "Complimentary welcome offer — 50% off for first-time customers"
- Not allowed: "Go to our website for cheaper prices" — anything redirecting customers away from Bark
Updated