Your subscription includes a monthly enquiry allocation, but the number you actually receive depends on your profile quality, enquiry settings, and client demand in your area. If you're in a competitive profession or location, this may affect the number of enquiries you receive.
If you're not getting the enquiries you'd expect, here's what to check:
| What to check | What to do |
| Your profile | A complete, high-quality profile improves your visibility and makes clients more likely to choose you. How to improve your profile |
| Your enquiry settings | Make sure your settings reflect the services you offer and the locations you cover. Incorrect settings can limit your enquiries. Manage your enquiry settings |
| Your search ranking | Your subscription tier affects your placement in search results. A higher plan means greater visibility. How to increase your search ranking |
| Please note — subscriptions are non-refundable for low activity. For full details, see our refund policy |
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