What do you need help with?

How do I manage my enquiry settings?

Your enquiry settings control which services you offer and the locations you cover. Keeping them accurate ensures you appear in the right searches and receive relevant enquiries.

To update your enquiry settings, click your profile name in the top right corner and select Enquiry settings, or go directly to Settings → Enquiry settings.

From here you can:

  • Add or remove the services you offer
  • Edit your service areas to update the locations you cover
  • Update your physical location

Screenshot 2026-07-06 at 8.17.15 PM.png

How do postcode service areas work?

Your service area is built from the postcodes you select under Edit your service areas. Customers searching within those postcodes will see your profile and can send you enquiries.

Offering remote services

A remote/virtual toggle is only available for services specifically catered to remote work — such as therapy. Where it applies, you can turn it on in the Q&A flow under that specific service, for example Couples Therapy > Edit.

Working nationwide

There's no single "all of Australia" toggle. Nationwide-style coverage is only available where the specific service supports it, configured the same way in that service's Q&A flow.

Setting travel limits

There's no separate radius or distance setting. You add each location you cover individually rather than setting a travel radius.

Why can't I add another service?

This is usually because:

  • Your plan has a limit on the number of services you can list
  • The service or category you want isn't yet available on Marketplace

Screenshot 2026-08-07 at 1.52.04 PM.png

Please note — enquiry settings are currently only available via browser. This feature is not available on the app yet.

Updated

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request