Bark Marketplace automatically tracks calls made through the platform, so you can see how clients are engaging with your profile and measure the impact of your enquiries.
When a client calls you through Bark, the call is logged in your inbox and counted as an enquiry against your monthly quota. You can also call a client directly by clicking the Call button in the top right of any inbox conversation.
How to call a client through Bark
- Click Call in the top right of the conversation.
- Dial the phone number shown on screen. This is a Bark number, not the client's real number.
- If prompted, enter the verification code. This expires after 30 minutes.
- Your call will be connected.
Alternatively, scan the QR code shown on screen and your phone will handle the process automatically.
What call tracking shows you
- Calls received through your Bark profile
- Calls you make to clients through Bark
- Call activity counted alongside messages and quote requests in your monthly quota
- Overall engagement data in your Performance dashboard: https://www.bark.com/professional/performance
Calls are logged automatically. You do not need to do anything to enable call tracking.
Privacy and call recording
All calls made through Bark Marketplace use a masked Bark number to protect both your and your client's real phone numbers. Neither of you sees the other's actual number at any point.
Calls made through Bark are recorded and transcribed in order to generate your AI call summary. By using the Call feature, both you and your client consent to this recording.
If you contact a client using a number they have shared with you directly, outside of Bark, that call won't be tracked, logged, or counted towards your monthly quota, and no AI summary will be generated.
AI call summaries
After you and your client have finished a call through Bark, an AI-generated summary of the conversation is shared in the chat between you and your client. It captures the key points, so you can follow up quickly and keep track of what was discussed without needing to take notes.
What's included:
- A brief overview of what was discussed
- Notes capturing the key details from the conversation
- Next steps to help you and your client follow up
Your call summary appears automatically in the conversation thread after the call ends. You don't need to do anything to activate it.
Please note: AI call summaries are generated automatically and may not capture every detail. Always review the summary and follow up with the client if anything important is missing.
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